Questions



Frequent Questions




Can we bring outside food and cake?
Yes.
Do all waivers needs to be signed before the party starts?
Yes.
Do we get charged if children from our party don't show up?
No, you only get charged for the amount of kids that attend the party that day.
Do parents need to stay at the location while the child is playing?
Yes. Children must be supervised at all times by their guardian.
Are socks required?
Socks are required in the play area only. If you do not have socks, they are available for purchase ($3.00 plus tax) at front desk.
Are parents allowed to play in/on the structure?

The play area and structures are for children only. If your child is scared or needs assistance beyond what is provided by the HANG staff, then the parent or guardian can enter the structure to assist the child.

What are the appropriate ages for playing?

 

Our demographic is 3-13 years old. The play structures may be too difficult for children younger than 3 years old. 2 year olds will be charged half price at $7.50. Children under 2 years old are not permitted in play area structures.

How long is play time?

Once you purchase a play pass ($15.00) you are free to play until your child passes out!

What kind of occasions are right for a HANG party?

 

HANG parties are perfect for all sorts of occasions: birthday parties, fundraisers, school sponsored events, day camps, play dates, sports team events, family celebrations, scout troop events, themed parties, or anything else you can think of.

How do I book a party?

You can book a party online here or by calling us. We do require a 50% deposit of total party price in order to secure your time and date.

Should I tip the HANG party host(s)?

Parties at HANG are full service. Our party host(s) work hard so you can enjoy the party. Party host will help with set up of the party room, serve food and drinks – just to name a few of their responsibilities. If you are pleased with the experience your Party Host provided, feel free to tip them!

Do I need to fill out waivers if my kids have been there before?

Yes, a waiver will need to be signed every time you purchase a play pass.

Can party participants stay after party to continue play?

Yes! You are welcome to stay after and HANG around.

Is the birthday child included in the overall party count?

Yes.




Have a question? We’d love to hear from you!

(210) 310-3827